Customer Focus Rewarded with ISO 9001 Registration to the New 2000 Standard
West Warwick, RI November 14, 2003 - Advanced Interconnections recently earned registration to the 2000 Standard of ISO 9001. ISO 9001:2000 takes its well documented quality management system to the next level by focussing all efforts around meeting customer requirements.
According to Raymond Prew, AIC's Quality Manager, "The new standard fits in well with the core competencies of AIC where the customer is of the highest concern. The new standard has changed to recognize customer inputs both when ordering product and after delivery of the product to ensure customer satisfaction. By documenting customer inputs and customer feedback, the entire order cycle process runs more smoothly and the customer becomes an integral part of the our company by identifying opportunities for continuous improvement."
Since 1994, AIC has been registered to the ISO 9001 standard. With the advent of the new standard, all certified companies must focus on customer inputs and customer satisfaction. AIC has embraced the new standard and customer feedback is now communicated throughout the organization on a real-time basis.
Advanced Interconnections Corporation is an ISO 9001 Certified designer and manufacturer of electronic interconnect solutions, with world headquarters located in West Warwick, RI, USA. For more information, contact Advanced Interconnections' customer service department at: 5 Energy Way, West Warwick, RI USA. Tel: 800-424-9850 or 401-823-5200 / Fax: 401-823-8723 / E-mail: info@advanced.com.